Privacy Policy

We may collect the following types of information:

• Account Information: Name, email address, phone number, and any other details you provide when creating an account.

• Usage Data: Information about how you interact with our Services, including pages visited, features used, and actions taken.

• Device Information: Device type, operating system, unique device identifiers, IP address, and mobile network information.

• Communications: Messages, feedback, and support requests you send us.

• Third-Party Data: Information received from third-party services you connect to our platform (e.g., WhatsApp Business API, Google Sign-In).

We use the information we collect to:

• Provide, operate, and maintain our Services.

• Improve, personalise, and expand our Services.

• Communicate with you, including for customer support and updates.

• Process transactions and send related information.

• Monitor usage for security and fraud prevention.

• Comply with legal obligations.

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Services (e.g., hosting, analytics, payment processing).

• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.

• Legal Requirements: When required by law, court order, or government authority.

We retain your personal data only as long as necessary to fulfil the purposes described in this Policy, or as required by law. You may request deletion of your account and associated data at any time by contacting us.

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data.

• Object to or restrict processing of your data.

• Data portability.

To exercise any of these rights, please contact us at [email protected].

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on this page with a new effective date. Your continued use of our Services after such changes constitutes your acceptance of the updated Policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

Aqentra for Tech Solutions

Email: [email protected]

Website: https://aqentra.com